Shipping policy
Shipping Policy
Last Updated: October 29, 2026
Thank you for your interest in Prisimity.
We specialize in developing coordinated custom-branded market display solutions for independent businesses, including printed table covers, banners, signage, and event display packages.
Current Availability
Our custom display collection is currently in development. We are finalizing production partnerships, product specifications, and fulfillment arrangements before accepting online orders.
The information below explains our intended shipping and fulfillment process. Confirmed product-specific shipping terms will be provided before any purchase.
Shipping Locations
Prisimity plans to serve customers throughout the United States, subject to product availability and delivery service coverage.
Shipping eligibility will be confirmed before an order is accepted.
Custom Production and Processing
Many of our planned products are made to order using customer-supplied branding and approved artwork.
Before accepting an order, we will communicate the applicable production requirements, expected shipping timeframe, and any relevant artwork approval steps.
Production may involve:
1. Reviewing customer-submitted artwork and specifications.
2. Preparing or reviewing digital proofs.
3. Obtaining final customer approval.
4. Submitting the approved order for production.
5. Completing printing, quality checks, and shipment preparation.
Production requirements and timelines will vary by product.
Shipping Costs
Shipping charges depend on the products ordered, quantities, package dimensions, and delivery destination.
Any applicable shipping charges will be disclosed before the customer completes a purchase.
Estimated Delivery
Estimated shipment dates and delivery information will be communicated before an order is accepted.
Production and delivery are separate stages. Shipping carriers may experience delays beyond our control.
We cannot guarantee delivery by a particular event date unless that commitment is expressly confirmed in writing.
If we cannot ship within the agreed timeframe, we will notify the customer and provide the cancellation, delay-consent, and refund options required by applicable law.
Multiple Items and Shipments
Coordinated display packages may contain multiple printed items.
Depending on the production provider and product specifications, items may ship separately and arrive at different times.
Any known fulfillment arrangements will be communicated before purchase.
Shipping Damage
If an order arrives with visible damage:
- Photograph the damaged product and packaging.
- Keep the original packaging and shipping materials.
- Contact support@prisimity.com promptly.
- Include your order number, photos, and a description of the issue.
We will review the situation and arrange an appropriate resolution in accordance with the order terms and applicable law.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete delivery address.
If an address correction or reshipment is needed because of incorrect information supplied by the customer, additional charges may apply. Any applicable charges will be explained before the customer agrees to them.
Questions
For questions about shipping, production, or delivery, please contact:
Prisimity
Email: support@prisimity.com
Website: https://www.prisimity.com
We appreciate your interest as we prepare our new product collection.